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IT Support Engineer II · Shein
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Location requirements
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Distances are straight-line from the office, not drive time (US Census Bureau map data). Applicants whose city can't be matched, such as “Bay Area”, aren't excluded. Applies the next time you re-run screening.
Every hard requirement is on.
82resumes screened
0recommended to interview
0phone screen, verify first
0backup
15echo the JD's wording
6meet the location requirement
All applicants
48 of 82 resumes match this:
- incident management
48 of 82 shown
| Tier | Assessment | Pipeline | ||||
|---|---|---|---|---|---|---|
| 5 | Archana Vari | Not stated | Not a fit | JD-echoOnly about 2.1 years of the dated history describes this role's core support and infrastructure work; the remaining roles primarily concern application security or software development. Several USAA bullets closely mirror the posting without identifying actual systems or deployments, and shipping-tool support, physical/virtual infrastructure administration, server ownership, full ITIL lifecycle practice, and project/resource/budget management remain unverified. Found in resume
Missing skills
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| 6 | Jamine Cullins | California, USA | Not a fit | JD-echoThe 2010–2016 role names later-released technologies, including Catalyst 9300/9400, Cisco DNA Center, and Azure Firewall, making parts of the history unreliable. Broader server administration, backup operations, required scripting, shipping-tool support, and Agile/Scrum delivery are unverified; English and Mandarin proficiency, San Diego onsite availability, and on-call availability are also unstated. Found in resume
Missing skills
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| 9 | Palukuri Bharat Reddy | Not stated | Not a fit | The work history supports endpoint operations but does not establish physical/virtual server administration, Linux, cloud infrastructure management, automation, backup/disaster recovery, or vulnerability assessments. ITIL, formal problem/change management, shipping/logistics tools, Agile/Scrum and project/resource/budget ownership are unverified; written/spoken English and Mandarin proficiency are also unstated. Found in resume
Missing skills
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| 11 | Reeshmaa Anitha Venkatachalam | Not stated | Not a fit | The history supports network operations rather than broad endpoint and server support; it does not establish Windows/Linux administration, shipping-tool support, virtualization, PowerShell, backup/disaster recovery, or Agile/Scrum delivery and budget ownership. A Computer Science bachelor's degree, English fluency, Mandarin ability, service-level management, and onsite/on-call availability are unverified in the supplied resume. Found in resume
Missing skills
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| 12 | Sai Ajmira | Not stated | Not a fit | JD-echoThe resume closely echoes the role's broad infrastructure language without identifying server platforms, cloud deployments, scripts, or delivered projects; technology lists do not verify that work. A Computer Science bachelor's degree, several operational requirements, location, and English/Mandarin proficiency remain unverified; the listed master's degree does not establish the required bachelor's degree. Found in resume
Missing skills
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| 13 | Sai Ganesh V | Not stated | Not a fit | JD-echoThe Key Bank shipping/logistics and warehouse-support claims closely echo the posting without naming a supported logistics system or explaining the banking use case, so they need verification. A Computer Science bachelor's degree, the four-year threshold, English/Mandarin ability, Linux administration, PowerShell automation, backup/disaster recovery, vulnerability assessments, and budget/roadmap ownership are unverified. Found in resume
Missing skills
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| 14 | Saikumar Kunuku | Not stated | Not a fit | The work history does not establish physical, virtual, or cloud infrastructure administration, Windows/Linux server ownership, backup/disaster recovery, shipping-tool support, Python, or Agile/Scrum and budget/resource planning. A Computer Science bachelor's degree, English and Mandarin proficiency, onsite availability, and on-call availability are unverified; only a Computer Science master's is listed. Found in resume
Missing skills
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| 15 | Shashank Thirunahari | Not stated | Not a fit | The work history does not establish endpoint and shipping-tool support, Linux administration, Python automation, patching, backup/disaster recovery, or vulnerability assessments. Agile/Scrum delivery, budget and roadmap management are also unverified; English and Mandarin proficiency, onsite availability, and on-call availability are not stated. Found in resume
Missing skills
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| 16 | Siddarth G | Not stated | Not a fit | The completed roles establish approximately 2.83 years; the March 2025–Present role adds relevant experience, but an assessment date is needed to verify the four-year minimum. Linux and physical server administration, shipping-tool support, Python, disaster recovery testing, formal problem management, and Agile/Scrum planning and resource/budget ownership are unverified, as are location and English/Mandarin proficiency. Found in resume
Missing skills
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| 17 | Getaneh Truneh | Stone Mountain, GA | Not a fit | The bachelor's degree is in Information Technology, not the required Computer Science field. Work history does not establish ITIL lifecycle coverage beyond incidents and SLA adherence, Linux administration, Python automation, shipping-tool support, or Agile/Scrum and resource/budget management; English and Mandarin proficiency are unverified. Found in resume
Missing skills
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| 18 | Harshitha Reddy Lingala | Cambridge, MA | Not a fit | The work history does not establish production server and virtual infrastructure ownership, cloud infrastructure management, shipping/logistics support, backups/disaster recovery, vulnerability assessments, or Agile/Scrum and project/resource/budget leadership. A bachelor's degree in Computer Science and English/Mandarin proficiency are unverified; the Windows Server project describes a simulated environment rather than employer infrastructure. Found in resume
Missing skills
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| 19 | Jordan Anderson | Brooklyn, NY | Not a fit | The stated degree is in computer systems, not the required Computer Science; ITIL service lifecycle practices, Agile/Scrum, Python automation, vulnerability assessments and broader project planning are not demonstrated. English and Mandarin proficiency are unverified, and the applicant would need to relocate for onsite work. Found in resume
Missing skills
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| 21 | Khaja M | Meriden, Connecticut | Not a fit | JD-echoA Computer Science bachelor's degree, English fluency, and Mandarin ability are unverified in the supplied resume. Windows/Linux and cloud administration, PowerShell/Python, full service lifecycle management, disaster recovery, and Agile/Scrum delivery lack work-history evidence; the generic endpoint and shipping/logistics bullets closely echo the posting without naming tools or support workflows. Found in resume
Missing skills
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| 23 | Naga Kilaru | Dallas, TX | Not a fit | The history is network-focused, with no demonstrated endpoint or shipping-tool support, Windows/Linux server administration, PowerShell, disaster recovery, or virtual infrastructure administration; Scrum, resource/budget management, and strategic roadmap planning are also unverified. A Computer Science bachelor's degree and written/spoken English and Mandarin proficiency are not stated; onsite availability and on-call participation need confirmation. Found in resume
Missing skills
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| 24 | Narsimha Chintakunta | Alpharetta, Georgia | Not a fit | The bachelor's degree is in Information Technology, not the required Computer Science. Shipping/logistics support, PowerShell/Python automation, disaster recovery testing, physical/virtual infrastructure administration, vulnerability assessments, and budget/resource/roadmap ownership are not demonstrated; English fluency and Mandarin ability are unverified. Found in resume
Missing skills
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| 25 | Nisha Mayilraj | Chicago, Illinois | Not a fit | The bachelor's degree is in Electronics and Communication Engineering, not the required Computer Science; work history also lacks Windows/Linux server administration, virtual infrastructure, shipping-tool support, backup/disaster recovery, and PowerShell/Python automation. Broader service lifecycle ownership and Agile/Scrum delivery are unverified, as are English fluency and Mandarin ability; the stated location would require relocation. Found in resume
Missing skills
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| 28 | Poojitha Doreti | Beaumont, TX | Not a fit | The work history does not establish endpoint support, shipping/logistics tools, Windows/Linux server administration, virtual/cloud infrastructure management, or several required service-management and project-planning capabilities. A Computer Science bachelor's degree is unverified—the resume lists only a Computer Science master's—and English and Mandarin proficiency are unstated. Found in resume
Missing skills
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| 30 | Roshini Korada | South Plainfield, New Jersey | Not a fit | The bachelor's degree is in Electrical and Electronics Engineering, not the required Computer Science; completed dated roles establish approximately three years, with additional tenure in the January 2026–present role not quantifiable from the resume alone. ITIL/service lifecycle ownership, broader server and cloud administration, logistics application support, disaster recovery, and Agile/project management are not demonstrated; English and Mandarin proficiency are unverified. Found in resume
Missing skills
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| 31 | Sai Ganesh Gurram | St Louis, MO (Open to Relocate) | Not a fit | The work history emphasizes application operations rather than onsite endpoint, logistics, and infrastructure ownership; ITIL/service-level practices, recovery, patching, vulnerability assessments, and project/resource/budget management remain unverified. A Computer Science bachelor's degree and English/Mandarin proficiency are not stated, and the current role's duration needs confirmation. Found in resume
Missing skills
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| 32 | Saicharn Reddy | New Jersey, New Jersey | Not a fit | JD-echoThe evidence is primarily application support, not hands-on endpoint and infrastructure ownership; distinctive endpoint, logistics and infrastructure terms appear only in the skills list and receive no credit. A Computer Science bachelor's degree, explicit ITIL experience, English fluency and Mandarin ability are unverified; Agile/Scrum delivery and resource/budget ownership are also not demonstrated. Found in resume
Missing skills
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| 34 | Shalika Reddy | Leander, Texas | Not a fit | JD-echoA Computer Science bachelor's degree, formal ITIL lifecycle experience, English fluency, and Mandarin ability are unverified. Generic endpoint, shipping/logistics, and cloud-server statements closely echo the posting without checkable implementation details; Linux administration, PowerShell, disaster recovery, vulnerability assessments, and Agile/Scrum delivery are not demonstrated. Found in resume
Missing skills
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| 35 | Sreshta Reddy | Lathrop, California | Not a fit | JD-echoThe work history supports network operations more than broad endpoint, server, and cloud administration; the endpoint bullet closely repeats the job description without a concrete example. ITIL service lifecycle ownership, shipping tools, disaster recovery, vulnerability assessments, and Agile/Scrum delivery responsibilities are unverified, as are English and Mandarin proficiency. Found in resume
Missing skills
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| 37 | Sumanth Ravi | Kirkland, Washington | Not a fit | The bachelor's degree is in Information Technology, not the required Computer Science; the work history also lacks virtual infrastructure, cloud infrastructure management, shipping/logistics support, PowerShell automation, patching, backups, and disaster recovery. ITIL practice, formal problem management, Windows server administration, Agile/Scrum, resource and budget management, and strategic roadmap planning remain unverified, as do English fluency and Mandarin ability; onsite work would require relocation. Found in resume
Missing skills
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| 39 | Tejaswi Boyapalli | Farmington Hills, Michigan | Not a fit | The completed roles total approximately 3.6 years, plus Wells Fargo employment beginning May 2025; no resume as-of date establishes the full tenure. ITIL/service-level management, shipping tools, backup and recovery execution, security assessments, and Agile/Scrum program management are unverified; the bachelor's discipline conflicts between the summary and education section, and English/Mandarin proficiency is unstated. Found in resume
Missing skills
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| 40 | Tejesh Alaparthi | Harrison, New Jersey | Not a fit | The dated completed roles establish about 4.5 years of relevant operations experience, but direct Windows/Linux server administration, backup/recovery ownership, ITIL service-level management, and Agile/Scrum planning and budget ownership are not demonstrated. English and Mandarin proficiency and on-call availability are unverified; onsite work would require relocation. Found in resume
Missing skills
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| 41 | Uday Ganesh Gundemeda | Marietta, Georgia | Not a fit | JD-echoThe bachelor's degree is in Mechanical Engineering, not the required Computer Science; English fluency and Mandarin ability are unverified. Generic Infosys claims about virtual/cloud servers, Day 1 onboarding, backups, and disaster recovery closely echo the posting without named systems or implementation details; ITIL lifecycle practice, automation, logistics support, and Agile/Scrum delivery are also unsupported. Found in resume
Missing skills
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| 42 | Vamshi Kumar R | Cedar Park, Texas | Not a fit | The resume shows stronger application troubleshooting than infrastructure ownership; ITIL framework use, physical/virtual/cloud administration, recovery operations, and project/resource/budget leadership remain unverified. English and Mandarin proficiency are not stated, and onsite work would require relocation. Found in resume
Missing skills
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| 43 | Vamshi Reddy | Chicago, IL | Not a fit | JD-echoSeveral infrastructure bullets echo the role without naming projects, environments, or concrete results, particularly PowerShell automation, backup/recovery, and cloud deployment; Zabbix/Nagios monitoring does not establish vulnerability assessment expertise. A Computer Science bachelor's degree, physical/virtual infrastructure ownership, Python automation, strategic planning and budget ownership are unverified; English and Mandarin proficiency are also unstated. Found in resume
Missing skills
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| 44 | Venkata Kalyan Akula | Chicago, IL | Not a fit | The bachelor's degree is in Electronics and Communications Engineering, not the required Computer Science; the security master's does not establish that requirement. Work history does not establish endpoint/logistics support, Windows/Linux server administration, PowerShell, server patching and disaster recovery, vulnerability assessments, or Agile/Scrum and budget/resource planning; English and Mandarin proficiency are unverified. Found in resume
Missing skills
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| 45 | Venkata Nagendra | Texas | Not a fit | The completed support role accounts for 2.5 years; the January 2025–Present role adds relevant experience, but its duration and the four-year minimum need verification without a resume reference date. Physical/virtual infrastructure administration, Windows/Linux server management, shipping tools, patching, backup/disaster recovery, vulnerability assessments, and Agile/Scrum program ownership are not demonstrated; English and Mandarin proficiency are unverified. Found in resume
Missing skills
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| 46 | Venkata Satya Manikanta Ravindra Saranapu | Saint Louis, Missouri | Not a fit | A Computer Science bachelor's degree and English/Mandarin proficiency are unverified; only an Information Systems master's degree is listed. Work history does not establish ITIL lifecycle practices, shipping/logistics tool support, Linux administration, Python automation, vulnerability assessments, or the required Agile/Scrum, resource, budget, and roadmap management experience; onsite availability also needs confirmation. Found in resume
Missing skills
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| 49 | Bharath Tenali | USA; city/state not stated | Not a fit | The dated support history totals approximately 3.6 years, below the required four years, and shows application support rather than hands-on infrastructure and endpoint operations. ITIL, shipping/logistics support, server and network administration, scripting, backup/recovery, vulnerability assessments, and Agile/Scrum project leadership are unverified; English and Mandarin proficiency are also unstated. Found in resume
Missing skills
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| 53 | Madhu Gaddam | Not stated | Not a fit | The resume does not establish four years of the required support/infrastructure work or show endpoint, shipping-tool, network, server, cloud, backup, or disaster recovery responsibilities. A Computer Science bachelor's degree is unverified; only an IT master's is listed, and English and Mandarin proficiency are unverified. Found in resume
Missing skills
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| 54 | Mamatha Mallampeta | Not stated | Not a fit | The stated bachelor's degree is in Information Technology, not the required Computer Science; the Computer Science master's does not establish that exact bachelor's requirement. The history is network-focused and does not establish several required endpoint, server, recovery and IT service-management capabilities; English and Mandarin proficiency are unverified. Found in resume
Missing skills
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| 55 | Pavan Peesu | Not stated | Not a fit | JD-echoThe dated roles do not establish four years in this role’s core support and infrastructure work; infrastructure and ITIL claims largely appear as unsupported summary statements or technology keywords. The bachelor's degree specialization is unverified, and the stated Mandarin/English bilingual ability does not explicitly establish fluent written and spoken English. Found in resume
Missing skills
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| 56 | Raga Rishitha Dutta | Not stated | Not a fit | The completed dated roles total approximately 2.6 years; the ongoing Truist role starts August 2025, but without a resume as-of date, four years cannot be verified. Broad infrastructure operations, logistics support, recovery, and Agile delivery are not demonstrated; English fluency and Mandarin ability are unverified. Found in resume
Missing skills
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| 57 | Sanjay Vudem | Not stated | Not a fit | The completed Hexaware tenure establishes approximately 2.6 years; the February 2026–present role has no fixed end date, so four years cannot be verified, and a claimed 2020 remote-work transition predates the Hexaware employment dates. Infrastructure ownership, shipping/logistics support, automation, recovery/security administration, and Agile/Scrum delivery are not demonstrated; English and Mandarin proficiency are unverified. Found in resume
Missing skills
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| 59 | Bharath Chidirala | South Bend, IN | Not a fit | The dated history does not establish four years of relevant experience; 2.3 years are calculable from the completed role, and the ongoing role has no resume as-of date. A Computer Science bachelor's degree and English/Mandarin proficiency are unverified; the work history also lacks substantial server, virtual/cloud infrastructure, automation, recovery, logistics, and Agile/project-management evidence. Found in resume
Missing skills
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| 62 | Deekshith Erampally | San Francisco, CA | Not a fit | Four years of relevant experience and a Computer Science bachelor's degree are not established; neither are infrastructure ownership, shipping/logistics support, backup/DR, Python automation or Agile/Scrum project delivery. ITIL lifecycle breadth, vulnerability assessment and budget/resource planning are also unverified, as are written/spoken English and Mandarin proficiency; the stated location would require relocation. Found in resume
Missing skills
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| 64 | Dinesh Koppula | Cleveland, OH | Not a fit | The completed dated role establishes approximately 2.5 years; Ford adds experience from June 2025, but the resume has no dated endpoint to establish a four-year total. A Computer Science bachelor's degree and English/Mandarin proficiency are unverified, while server and cloud infrastructure ownership, automation, recovery, logistics-tool support, and project-management responsibilities are not demonstrated. Found in resume
Missing skills
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| 66 | Hemanth Sai Ram | Atlanta, GA | Not a fit | The history does not establish virtual or cloud infrastructure administration, Linux, scripting, backup/disaster recovery, vulnerability assessments, logistics tools, or ownership of service levels and project resources/budgets. A bachelor's degree in Computer Science and English/Mandarin proficiency are unverified; all listed roles are part-time, and the applicant is outside the onsite area. Found in resume
Missing skills
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| 67 | Hitesh M | Irving, Texas | Not a fit | The bachelor's degree is in Electronics & Communication Engineering, not the required Computer Science; virtual/cloud infrastructure, server administration, recovery, and broader project ownership are not demonstrated. Completed dated roles total approximately 3.17 years, with additional United Airlines tenure since June 2025 not quantifiable without an assessment date; Mandarin ability and written/spoken English fluency are unverified, and relocation would be needed. Found in resume
Missing skills
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| 68 | Kusuma Pakeer | St. Louis, Missouri | Not a fit | Four years of experience and the required Computer Science bachelor's degree are not established; the listed degree is a master's in Computer Engineering. Infrastructure administration, automation, recovery/security operations, and formal ITIL/project-management breadth are largely unverified, as are written/spoken English and Mandarin proficiency. Found in resume
Missing skills
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| 71 | Nikitha Mandadi | Texas, USA | Not a fit | The dated support history is below four years, and the resume does not establish the broad infrastructure, automation, logistics support, or project-management experience required. A Computer Science bachelor's degree, explicit ITIL experience, and English/Mandarin proficiency are unverified; the listed Computer Science master's degree does not confirm the required bachelor's degree. Found in resume
Missing skills
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| 73 | Saiakhil Palagati | Littleton, CO | Not a fit | The experience is primarily application production support, with no demonstrated endpoint or shipping-tool support, Windows server administration, PowerShell, backup/disaster recovery, or comprehensive ITIL lifecycle ownership; infrastructure and project-management coverage is also incomplete. Four years of relevant experience needs date verification, and English and Mandarin proficiency are unstated. Found in resume
Missing skills
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| 74 | Saikumar Reddy Bandela | Naperville, IL | Not a fit | The bachelor's degree is in Electronics & Communication Engineering, not the required Computer Science; the Computer Science master's does not establish that requirement. Endpoint and shipping-tool support, Windows/Linux server administration, PowerShell, disaster recovery, vulnerability assessment, formal ITIL lifecycle practices, and Agile/Scrum planning are not demonstrated; English and Mandarin proficiency are unverified. Found in resume
Missing skills
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| 78 | Tejaswini Kancharla | Milwaukee, Wisconsin | Not a fit | The bachelor's degree is in Electrical and Electronics Engineering, not the required Computer Science; the IT master's does not establish that requirement. Endpoint and logistics support, infrastructure administration, automation, recovery/security operations, and Agile/Scrum planning are not demonstrated; explicit ITIL experience and English/Mandarin proficiency are unverified. Found in resume
Missing skills
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| 79 | Veera Satyanarayana | Texas; city not stated | Not a fit | The bachelor's degree is in Electronics and Communication Engineering, not the required Computer Science; the completed dated role establishes 2.17 years, with additional ongoing experience that cannot be quantified without a screening date. English and Mandarin proficiency are unverified, and the work history does not establish virtual/cloud infrastructure management, Windows/Linux server administration, scripting automation, shipping tools, or the required Agile/Scrum and planning expertise. Found in resume
Missing skills
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Fit is a 1–5 judgment of role fit from the work history, not a hiring decision. Use it to decide where to spend interview time, and have a person review anyone before rejection.
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