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IT Support Engineer II · Shein

Upload the zips from Jobvite's Download Resumes action (any number at once), or individual PDF and Word resumes. Resumes this role already has are skipped. Resumes and contact details stay in this app. For scoring, The AI service receives only the resume text with names, emails, phone numbers and links removed, under the applicant's ID.

Pulled from the job description. Untick a hard requirement to stop screening on it, or add your own, then re-run screening to apply the changes.

Hard requirements (40 of 40 on)

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For anything the job description doesn't state. Applies the next time you re-run screening.

Nice to have

  • Master’s degreeFind

Location requirements

miles

Distances are straight-line from the office, not drive time (US Census Bureau map data). Applicants whose city can't be matched, such as “Bay Area”, aren't excluded. Applies the next time you re-run screening.

Every hard requirement is on.

82resumes screened
0recommended to interview
0phone screen, verify first
0backup
15echo the JD's wording
6meet the location requirement

All applicants

22 of 82 resumes match this:

  • disaster recovery
22 of 82 shown
TierAssessmentPipeline
4Robert ChullinoChula Vista, CAMatchNot a fitThe listed bachelor's degree is in Management Information Systems, not the required Computer Science; the work history also lacks specific evidence of ITIL lifecycle practices, virtual/cloud infrastructure, Linux administration, automation, and shipping/logistics support. English and Mandarin proficiency are unverified, as are several required security and project-management capabilities.

Found in resume

  • … support for all hardware and software. Workstation developer\Disaster recovery team. Technical Assistance Center Analyst 2001 – 2002 PeopleFirst …

Missing skills

  • Computer Science bachelor's degree
  • ITIL service lifecycle management
  • Virtual/cloud infrastructure management
  • Linux server administration
  • PowerShell/Python automation
  • Shipping/logistics tool support
5Archana VariNot statedNot a fitJD-echoOnly about 2.1 years of the dated history describes this role's core support and infrastructure work; the remaining roles primarily concern application security or software development. Several USAA bullets closely mirror the posting without identifying actual systems or deployments, and shipping-tool support, physical/virtual infrastructure administration, server ownership, full ITIL lifecycle practice, and project/resource/budget management remain unverified.

Found in resume

  • … IT processes. Adept at developing and maintaining backup and disaster recovery procedures, ensuring compliance with corporate security policies …

Missing skills

  • Four years of core IT operations
  • Shipping and logistics tool support
  • Physical and virtual infrastructure
  • Windows/Linux server administration
  • ITIL change and service-level management
  • Resource and budget management
6Jamine CullinsCalifornia, USANot a fitJD-echoThe 2010–2016 role names later-released technologies, including Catalyst 9300/9400, Cisco DNA Center, and Azure Firewall, making parts of the history unreliable. Broader server administration, backup operations, required scripting, shipping-tool support, and Agile/Scrum delivery are unverified; English and Mandarin proficiency, San Diego onsite availability, and on-call availability are also unstated.

Found in resume

  • … SD-WAN, VPN, Data Center Infrastructure, High Availability, Disaster Recovery, Load Balancing, F5 BIG-IP, Rack & Stack, Structured Cabling, …

Missing skills

  • Windows/Linux server administration
  • PowerShell and Python automation
  • Backup management
  • Shipping/logistics tool support
  • ITIL service lifecycle management
  • Agile/Scrum delivery and budgeting
7Jeremy ReavesNot statedNot a fitThe listed bachelor's degree is in Computer Information Systems, not the required Computer Science discipline. Work history does not establish ITIL/service lifecycle practices, shipping/logistics support, Linux or cloud administration, Python automation, backup/disaster recovery, vulnerability assessments, or the required Agile/Scrum and project-management breadth; English and Mandarin proficiency are unverified.

Found in resume

  • … Firewalls, Remote Desktop Services (RDS), Backup Solutions, Disaster Recovery Solutions, Cybersecurity Solutions, Azure Virtual Desktop Infrastructure …

Missing skills

  • Computer Science bachelor's degree
  • ITIL and service lifecycle
  • Shipping/logistics tool support
  • Linux and cloud administration
  • Python automation
  • Agile/Scrum project management
10Praharshini VemulaNot statedNot a fitExperience is concentrated in Tier-3 networking rather than Level 1/2 endpoint support; shipping tools, Windows/Linux server administration, PowerShell, vulnerability assessments and Agile/Scrum delivery are not demonstrated. Broader IT service lifecycle ownership, resource/budget management and strategic roadmap planning remain unverified, as do written/spoken English fluency and Mandarin proficiency.

Found in resume

  • … reducing rule base size and improving firewall performance. Led disaster recovery and cyber recovery testing, validating failover procedures for …

Missing skills

  • Level 1/2 endpoint support
  • Shipping/logistics tool support
  • Windows/Linux server administration
  • PowerShell automation
  • Vulnerability assessments
  • Agile/Scrum project management
12Sai AjmiraNot statedNot a fitJD-echoThe resume closely echoes the role's broad infrastructure language without identifying server platforms, cloud deployments, scripts, or delivered projects; technology lists do not verify that work. A Computer Science bachelor's degree, several operational requirements, location, and English/Mandarin proficiency remain unverified; the listed master's degree does not establish the required bachelor's degree.

Found in resume

  • … Azure, Google Cloud Platform, cloud environments management, disaster recovery solutions Collaboration Tools: Cisco WebEx, Microsoft Teams, …

Missing skills

  • Computer Science bachelor's degree
  • Shipping/logistics tool support
  • Windows/Linux server administration
  • Patch and vulnerability management
  • Python automation
  • Agile/Scrum project and budget ownership
18Harshitha Reddy LingalaCambridge, MANot a fitThe work history does not establish production server and virtual infrastructure ownership, cloud infrastructure management, shipping/logistics support, backups/disaster recovery, vulnerability assessments, or Agile/Scrum and project/resource/budget leadership. A bachelor's degree in Computer Science and English/Mandarin proficiency are unverified; the Windows Server project describes a simulated environment rather than employer infrastructure.

Found in resume

  • … Windows Server Update Services (WSUS), performance monitoring, and disaster recovery procedures to streamline administrative tasks and improve system …

Missing skills

  • Production server/infrastructure management
  • Shipping/logistics tool support
  • Backup and disaster recovery
  • Vulnerability assessments
  • Agile/Scrum and project leadership
  • Computer Science bachelor's verification
26Nitishsai BachuHouston, TexasNot a fitITIL lifecycle practices, shipping/logistics support, vulnerability assessments, and Agile/Scrum delivery are not demonstrated; strategic roadmap planning and budget ownership are also unverified. English and Mandarin proficiency and on-call availability are unstated, and the applicant would need to relocate for onsite work.

Found in resume

  • … PostgreSQL, MySQL, MongoDB, REST APIs, JSON, YAML, Backup & Disaster Recovery: Backup automation, offsite replication, recovery procedures, …

Missing skills

  • ITIL service lifecycle management
  • Shipping/logistics tool support
  • Vulnerability assessments
  • Agile/Scrum project management
  • Strategic roadmap planning
  • Budget management
30Roshini KoradaSouth Plainfield, New JerseyNot a fitThe bachelor's degree is in Electrical and Electronics Engineering, not the required Computer Science; completed dated roles establish approximately three years, with additional tenure in the January 2026–present role not quantifiable from the resume alone. ITIL/service lifecycle ownership, broader server and cloud administration, logistics application support, disaster recovery, and Agile/project management are not demonstrated; English and Mandarin proficiency are unverified.

Found in resume

  • … Physical/Virtual/Cloud Server Environments, Server Patch Management, Backup & Disaster Recovery, Routing & Switching: TCP/IP, IPv4/IPv6, VLANs, Trunking, STP/RSTP, …

Missing skills

  • Computer Science bachelor's degree
  • Four years of support experience
  • ITIL and service lifecycle management
  • Server and virtual infrastructure administration
  • Backup and disaster recovery
  • Agile/Scrum and project management
32Saicharn ReddyNew Jersey, New JerseyNot a fitJD-echoThe evidence is primarily application support, not hands-on endpoint and infrastructure ownership; distinctive endpoint, logistics and infrastructure terms appear only in the skills list and receive no credit. A Computer Science bachelor's degree, explicit ITIL experience, English fluency and Mandarin ability are unverified; Agile/Scrum delivery and resource/budget ownership are also not demonstrated.

Found in resume

  • … Bash, AutoSys, IBM MQ, Kafka, Server Patch Management, Backup & Disaster Recovery, Tools & Delivery: ServiceNow, Jira, Remedy, Git/GitLab, CI/CD …

Missing skills

  • Computer Science bachelor's degree
  • ITIL framework experience
  • Endpoint and logistics support
  • Physical/virtual infrastructure and networking
  • Patching, backup, recovery and security
  • Agile/Scrum and resource management
38Teja PatibandlaAustin, TexasNot a fitJD-echoThe strongest evidence is network operations rather than broad endpoint and server support; generic Level 1/2 bullets echo the posting without identifying endpoint tools or concrete support cases. A Computer Science bachelor's degree, Linux and virtual server administration, PowerShell automation, shipping tool support, vulnerability assessments, and Agile/Scrum delivery are unverified; English and Mandarin proficiency are also unstated.

Found in resume

  • … tickets. • Participated in network upgrades, maintenance windows, disaster recovery testing, and production change activities following established …

Missing skills

  • Computer Science bachelor's degree
  • Shipping/logistics tool support
  • Linux and virtual server administration
  • PowerShell automation
  • Vulnerability assessments
  • Agile/Scrum project delivery
40Tejesh AlaparthiHarrison, New JerseyNot a fitThe dated completed roles establish about 4.5 years of relevant operations experience, but direct Windows/Linux server administration, backup/recovery ownership, ITIL service-level management, and Agile/Scrum planning and budget ownership are not demonstrated. English and Mandarin proficiency and on-call availability are unverified; onsite work would require relocation.

Found in resume

  • … Infrastructure Monitoring, Server Patch Management, Backup and Disaster Recovery, ITIL Frameworks, IT Service Lifecycle Management, Incident …

Missing skills

  • ITIL lifecycle and service-level management
  • Windows/Linux server administration
  • Backup and disaster recovery
  • Agile/Scrum project delivery
  • Resource and budget management
  • Strategic roadmap planning
41Uday Ganesh GundemedaMarietta, GeorgiaNot a fitJD-echoThe bachelor's degree is in Mechanical Engineering, not the required Computer Science; English fluency and Mandarin ability are unverified. Generic Infosys claims about virtual/cloud servers, Day 1 onboarding, backups, and disaster recovery closely echo the posting without named systems or implementation details; ITIL lifecycle practice, automation, logistics support, and Agile/Scrum delivery are also unsupported.

Found in resume

  • … employees and business teams. • Developed and tested backup and disaster recovery procedures, conducting system audits and vulnerability assessments …

Missing skills

  • Computer Science bachelor's degree
  • ITIL service lifecycle management
  • Windows/virtual server administration
  • PowerShell and Python automation
  • Shipping/logistics tool support
  • Agile/Scrum project management
43Vamshi ReddyChicago, ILNot a fitJD-echoSeveral infrastructure bullets echo the role without naming projects, environments, or concrete results, particularly PowerShell automation, backup/recovery, and cloud deployment; Zabbix/Nagios monitoring does not establish vulnerability assessment expertise. A Computer Science bachelor's degree, physical/virtual infrastructure ownership, Python automation, strategic planning and budget ownership are unverified; English and Mandarin proficiency are also unstated.

Found in resume

  • … compliance with corporate policies. • Engaged in backup and disaster recovery procedures, developing and testing protocols to ensure data …

Missing skills

  • Computer Science bachelor's degree
  • Physical/virtual infrastructure management
  • Python automation
  • Verified backup/disaster recovery
  • Vulnerability assessments
  • Strategic roadmap and budget management
44Venkata Kalyan AkulaChicago, ILNot a fitThe bachelor's degree is in Electronics and Communications Engineering, not the required Computer Science; the security master's does not establish that requirement. Work history does not establish endpoint/logistics support, Windows/Linux server administration, PowerShell, server patching and disaster recovery, vulnerability assessments, or Agile/Scrum and budget/resource planning; English and Mandarin proficiency are unverified.

Found in resume

  • … health using SolarWinds and Nagios and performing backup and disaster recovery procedures. Built automation pipelines using Ansible and Python …

Missing skills

  • Computer Science bachelor's degree
  • Endpoint and logistics support
  • Windows/Linux server administration
  • PowerShell and server patching
  • Disaster recovery and vulnerability assessments
  • Agile/Scrum and resource/budget management
46Venkata Satya Manikanta Ravindra SaranapuSaint Louis, MissouriNot a fitA Computer Science bachelor's degree and English/Mandarin proficiency are unverified; only an Information Systems master's degree is listed. Work history does not establish ITIL lifecycle practices, shipping/logistics tool support, Linux administration, Python automation, vulnerability assessments, or the required Agile/Scrum, resource, budget, and roadmap management experience; onsite availability also needs confirmation.

Found in resume

  • … Updates, Software Deployment, Performance Monitoring, Backup & Disaster Recovery, Endpoint Management Automation: PowerShell, PowerShell Scripting, …

Missing skills

  • Computer Science bachelor's degree
  • ITIL service lifecycle practices
  • Shipping/logistics tool support
  • Linux and Python administration
  • Vulnerability assessments
  • Agile/Scrum and project governance
55Pavan PeesuNot statedNot a fitJD-echoThe dated roles do not establish four years in this role’s core support and infrastructure work; infrastructure and ITIL claims largely appear as unsupported summary statements or technology keywords. The bachelor's degree specialization is unverified, and the stated Mandarin/English bilingual ability does not explicitly establish fluent written and spoken English.

Found in resume

  • … Python. Demonstrated ability to develop and maintain backup and disaster recovery procedures, ensuring data integrity and adherence to corporate …

Missing skills

  • Four years support/infrastructure operations
  • Endpoint and shipping-tool support
  • ITIL service lifecycle management
  • Physical, virtual, cloud infrastructure management
  • Windows/Linux server and network administration
  • Bachelor's in Computer Science
65Gowtham Sai YanamadalaFL, USANot a fitThe bachelor's degree is in Electrical & Electronics Engineering, not the required Computer Science; the work history also lacks endpoint/software support, shipping tools, Windows/Linux server administration, PowerShell, and Agile/Scrum delivery evidence. English and Mandarin proficiency are unverified, and the stated location would require relocation.

Found in resume

  • … available networking solutions supporting enterprise applications, disaster recovery initiatives, and production cloud workloads. • Developed network …

Missing skills

  • Computer Science bachelor's degree
  • Endpoint and software support
  • Shipping/logistics tool support
  • Windows/Linux server administration
  • PowerShell automation
  • Agile/Scrum project management
69Megha SDallas, TexasNot a fitThe completed dated roles establish about 2.9 years; the June 2026–present PNC role has no calculable duration here, so four years remains unverified. The required Computer Science bachelor's degree, English and Mandarin proficiency, and substantial infrastructure, service-lifecycle, logistics, and project-management requirements are not established by the work history or education.

Found in resume

  • … Windows Server, Linux servers, server patch management, backup and disaster recovery, Scripting & Automation: PowerShell, Groovy (Script Runner), …

Missing skills

  • Four-year support tenure
  • Computer Science bachelor's degree
  • ITIL problem/change lifecycle management
  • Virtual/cloud/Linux administration
  • Shipping and logistics tool support
  • Backup/DR, security and Agile project ownership
75Sandeep GuvvalaMontgomery, ALNot a fitThe work history is network-focused and does not establish endpoint/logistics support, Windows/Linux administration, ITIL service lifecycle ownership, scripting, or Agile/project management requirements; a Computer Science bachelor's degree and English/Mandarin proficiency are unverified. Some technical claims need checking, particularly Juniper switches with Cisco VSS clustering and the stated traffic measurements.

Found in resume

  • … Monitoring & Reliability: Wireshark, SolarWinds, AWS CloudWatch, disaster recovery planning, auto-configuration servers Cloud & Virtualization: …

Missing skills

  • ITIL service lifecycle management
  • Endpoint and logistics support
  • Windows/Linux server administration
  • PowerShell/Python automation
  • Backup and vulnerability assessments
  • Agile/Scrum and project management
77Suchit SChicago, IllinoisNot a fitJD-echoThe history does not establish four years of core IT support work, ITIL service lifecycle ownership, endpoint fleet administration, or physical infrastructure and server operations. The Banner endpoint-support bullet closely repeats the posting without identifying a ticketing system, fleet, or specific incident; English fluency and Mandarin ability are unverified.

Found in resume

  • … Management, Change Management, Patch Management, Backup and Disaster Recovery, System Auditing, Vulnerability Assessment, Zabbix, Nagios, …

Missing skills

  • Four years IT support
  • ITIL service lifecycle management
  • Physical infrastructure and networks
  • Windows/Linux server administration
  • Shipping/logistics tool support
  • Patching, backups and disaster recovery
79Veera SatyanarayanaTexas; city not statedNot a fitThe bachelor's degree is in Electronics and Communication Engineering, not the required Computer Science; the completed dated role establishes 2.17 years, with additional ongoing experience that cannot be quantified without a screening date. English and Mandarin proficiency are unverified, and the work history does not establish virtual/cloud infrastructure management, Windows/Linux server administration, scripting automation, shipping tools, or the required Agile/Scrum and planning expertise.

Found in resume

  • … security, incident management, infrastructure upgrades, and disaster recovery across multi-location environments. Skilled in Level 1 and Level …

Missing skills

  • Computer Science bachelor's degree
  • Virtual/cloud infrastructure management
  • Windows/Linux server administration
  • PowerShell/Python automation
  • Shipping/logistics tool support
  • Agile/Scrum project management

Fit is a 1–5 judgment of role fit from the work history, not a hiring decision. Use it to decide where to spend interview time, and have a person review anyone before rejection.

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