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IT Support Engineer II · Shein

Upload the zips from Jobvite's Download Resumes action (any number at once), or individual PDF and Word resumes. Resumes this role already has are skipped. Resumes and contact details stay in this app. For scoring, The AI service receives only the resume text with names, emails, phone numbers and links removed, under the applicant's ID.

Pulled from the job description. Untick a hard requirement to stop screening on it, or add your own, then re-run screening to apply the changes.

Hard requirements (40 of 40 on)

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For anything the job description doesn't state. Applies the next time you re-run screening.

Nice to have

  • Master’s degreeFind

Location requirements

miles

Distances are straight-line from the office, not drive time (US Census Bureau map data). Applicants whose city can't be matched, such as “Bay Area”, aren't excluded. Applies the next time you re-run screening.

Every hard requirement is on.

82resumes screened
0recommended to interview
0phone screen, verify first
0backup
15echo the JD's wording
6meet the location requirement

All applicants

9 of 82 resumes match this:

  • it service lifecycle
9 of 82 shown
TierAssessmentPipeline
5Archana VariNot statedNot a fitJD-echoOnly about 2.1 years of the dated history describes this role's core support and infrastructure work; the remaining roles primarily concern application security or software development. Several USAA bullets closely mirror the posting without identifying actual systems or deployments, and shipping-tool support, physical/virtual infrastructure administration, server ownership, full ITIL lifecycle practice, and project/resource/budget management remain unverified.

Found in resume

  • … AWS, Azure, ITIL, OWASP ZAP, Burp Suite, SIEM, Python, Agile, IT Service Lifecycle Management, Docker, Kubernetes, Jenkins, Terraform, Git, Linux, …

Missing skills

  • Four years of core IT operations
  • Shipping and logistics tool support
  • Physical and virtual infrastructure
  • Windows/Linux server administration
  • ITIL change and service-level management
  • Resource and budget management
12Sai AjmiraNot statedNot a fitJD-echoThe resume closely echoes the role's broad infrastructure language without identifying server platforms, cloud deployments, scripts, or delivered projects; technology lists do not verify that work. A Computer Science bachelor's degree, several operational requirements, location, and English/Mandarin proficiency remain unverified; the listed master's degree does not establish the required bachelor's degree.

Found in resume

  • … Change management, resource management, service level agreements, IT service lifecycle management WORK EXPERIENCE Jupiter Medical Center Cisco WebEx …

Missing skills

  • Computer Science bachelor's degree
  • Shipping/logistics tool support
  • Windows/Linux server administration
  • Patch and vulnerability management
  • Python automation
  • Agile/Scrum project and budget ownership
24Narsimha ChintakuntaAlpharetta, GeorgiaNot a fitThe bachelor's degree is in Information Technology, not the required Computer Science. Shipping/logistics support, PowerShell/Python automation, disaster recovery testing, physical/virtual infrastructure administration, vulnerability assessments, and budget/resource/roadmap ownership are not demonstrated; English fluency and Mandarin ability are unverified.

Found in resume

  • … mission-critical production environments. Experienced across the IT service lifecycle management (including incident management, problem management, …

Missing skills

  • Computer Science bachelor's degree
  • Shipping/logistics tool support
  • PowerShell/Python automation
  • Disaster recovery
  • Physical/virtual infrastructure administration
  • Vulnerability assessments
33Sathvik ReddyJersey City, NJ (Ready to Relocate)Not a fitThe bachelor's degree is in Information Technology, not the required Computer Science; server/cloud administration, shipping-tool support, backup/recovery, Python automation, and Agile/Scrum delivery are not demonstrated. English and Mandarin proficiency are unverified; completed dated roles establish approximately 3.3 years, excluding the ongoing Accenture role because no assessment date was supplied.

Found in resume

  • … assignments, mailbox enablement, and access provisioning. • Managed IT asset lifecycle in ServiceNow CMDB, tracking hardware assets from procurement through decommissioning …

Missing skills

  • Computer Science bachelor's degree
  • Windows/Linux server and cloud administration
  • Shipping/logistics tool support
  • Backup and disaster recovery
  • Python automation
  • Agile/Scrum and project management
37Sumanth RaviKirkland, WashingtonNot a fitThe bachelor's degree is in Information Technology, not the required Computer Science; the work history also lacks virtual infrastructure, cloud infrastructure management, shipping/logistics support, PowerShell automation, patching, backups, and disaster recovery. ITIL practice, formal problem management, Windows server administration, Agile/Scrum, resource and budget management, and strategic roadmap planning remain unverified, as do English fluency and Mandarin ability; onsite work would require relocation.

Found in resume

  • … Filtering, System/Software Security Compliance, ITIL (familiarity), IT service lifecycle management (incident/problem/change/service level) Programming …

Missing skills

  • Computer Science bachelor's degree
  • Virtual/cloud infrastructure management
  • Shipping/logistics tool support
  • Backup and disaster recovery
  • Windows servers and patching
  • Agile/Scrum project management
39Tejaswi BoyapalliFarmington Hills, MichiganNot a fitThe completed roles total approximately 3.6 years, plus Wells Fargo employment beginning May 2025; no resume as-of date establishes the full tenure. ITIL/service-level management, shipping tools, backup and recovery execution, security assessments, and Agile/Scrum program management are unverified; the bachelor's discipline conflicts between the summary and education section, and English/Mandarin proficiency is unstated.

Found in resume

  • … Workstation Troubleshooting, Software Installation, OS Upgrades, IT Service Lifecycle Management, ITIL Frameworks, Incident/Problem/Change Management, …

Missing skills

  • ITIL and service-level management
  • Shipping/logistics tool support
  • Backup and disaster recovery execution
  • Security controls and vulnerability assessments
  • Agile/Scrum project delivery
  • Resource, budget and roadmap management
55Pavan PeesuNot statedNot a fitJD-echoThe dated roles do not establish four years in this role’s core support and infrastructure work; infrastructure and ITIL claims largely appear as unsupported summary statements or technology keywords. The bachelor's degree specialization is unverified, and the stated Mandarin/English bilingual ability does not explicitly establish fluent written and spoken English.

Found in resume

  • … Problem Management, Change Management, Service Level Management, IT Service Lifecycle, IT Service Management, Process Improvement Analytical Skills: …

Missing skills

  • Four years support/infrastructure operations
  • Endpoint and shipping-tool support
  • ITIL service lifecycle management
  • Physical, virtual, cloud infrastructure management
  • Windows/Linux server and network administration
  • Bachelor's in Computer Science
58Aparna EmmadisettiJersey City, NJ (ready to relocate)Not a fitThe bachelor's degree is in Agriculture, not the required Computer Science; substantial requirements including server/cloud administration, recovery, and Agile/Scrum delivery are not demonstrated. English and Mandarin proficiency are unverified; completed dated roles total approximately three years, excluding the ongoing Accenture tenure because no assessment date is supplied.

Found in resume

  • … assignments, mailbox enablement, and access provisioning. • Managed IT asset lifecycle in ServiceNow CMDB, tracking hardware assets from procurement through decommissioning …

Missing skills

  • Computer Science bachelor's degree
  • Virtual/cloud infrastructure administration
  • Windows/Linux server management
  • Backup and disaster recovery
  • Shipping/logistics tool support
  • Agile/Scrum project management
67Hitesh MIrving, TexasNot a fitThe bachelor's degree is in Electronics & Communication Engineering, not the required Computer Science; virtual/cloud infrastructure, server administration, recovery, and broader project ownership are not demonstrated. Completed dated roles total approximately 3.17 years, with additional United Airlines tenure since June 2025 not quantifiable without an assessment date; Mandarin ability and written/spoken English fluency are unverified, and relocation would be needed.

Found in resume

  • … Zebra printers). Strong foundation in ITIL-aligned ticketing and IT Service Lifecycle Management (Incident/Problem/Change/SLA) using ServiceNow, plus …

Missing skills

  • Computer Science bachelor's degree
  • Virtual/cloud infrastructure management
  • Windows/Linux server administration
  • Backup and disaster recovery
  • Vulnerability assessments and monitoring
  • Budget and roadmap ownership

Fit is a 1–5 judgment of role fit from the work history, not a hiring decision. Use it to decide where to spend interview time, and have a person review anyone before rejection.

Upload history

  • Resumes (4).zip, Resumes (3).zip, Resumes (2).zip, Resumes (1).zip, Resumes.zip10/8/2026 · 0 added