← IT Support Engineer II
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IT Support Engineer II · Shein
Upload the zips from Jobvite's Download Resumes action (any number at once), or individual PDF and Word resumes. Resumes this role already has are skipped. Resumes and contact details stay in this app. For scoring, The AI service receives only the resume text with names, emails, phone numbers and links removed, under the applicant's ID.
Pulled from the job description. Untick a hard requirement to stop screening on it, or add your own, then re-run screening to apply the changes.
Location requirements
miles
Distances are straight-line from the office, not drive time (US Census Bureau map data). Applicants whose city can't be matched, such as “Bay Area”, aren't excluded. Applies the next time you re-run screening.
Every hard requirement is on.
82resumes screened
0recommended to interview
0phone screen, verify first
0backup
15echo the JD's wording
6meet the location requirement
All applicants
32 of 82 resumes match all of these:
- workstation
- troubleshooting
32 of 82 shown
| Tier | Assessment | Pipeline | ||||
|---|---|---|---|---|---|---|
| 6 | Jamine Cullins | California, USA | Not a fit | JD-echoThe 2010–2016 role names later-released technologies, including Catalyst 9300/9400, Cisco DNA Center, and Azure Firewall, making parts of the history unreliable. Broader server administration, backup operations, required scripting, shipping-tool support, and Agile/Scrum delivery are unverified; English and Mandarin proficiency, San Diego onsite availability, and on-call availability are also unstated. Found in resume
Missing skills
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| 9 | Palukuri Bharat Reddy | Not stated | Not a fit | The work history supports endpoint operations but does not establish physical/virtual server administration, Linux, cloud infrastructure management, automation, backup/disaster recovery, or vulnerability assessments. ITIL, formal problem/change management, shipping/logistics tools, Agile/Scrum and project/resource/budget ownership are unverified; written/spoken English and Mandarin proficiency are also unstated. Found in resume
Missing skills
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| 13 | Sai Ganesh V | Not stated | Not a fit | JD-echoThe Key Bank shipping/logistics and warehouse-support claims closely echo the posting without naming a supported logistics system or explaining the banking use case, so they need verification. A Computer Science bachelor's degree, the four-year threshold, English/Mandarin ability, Linux administration, PowerShell automation, backup/disaster recovery, vulnerability assessments, and budget/roadmap ownership are unverified. Found in resume
Missing skills
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| 16 | Siddarth G | Not stated | Not a fit | The completed roles establish approximately 2.83 years; the March 2025–Present role adds relevant experience, but an assessment date is needed to verify the four-year minimum. Linux and physical server administration, shipping-tool support, Python, disaster recovery testing, formal problem management, and Agile/Scrum planning and resource/budget ownership are unverified, as are location and English/Mandarin proficiency. Found in resume
Missing skills
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| 17 | Getaneh Truneh | Stone Mountain, GA | Not a fit | The bachelor's degree is in Information Technology, not the required Computer Science field. Work history does not establish ITIL lifecycle coverage beyond incidents and SLA adherence, Linux administration, Python automation, shipping-tool support, or Agile/Scrum and resource/budget management; English and Mandarin proficiency are unverified. Found in resume
Missing skills
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| 19 | Jordan Anderson | Brooklyn, NY | Not a fit | The stated degree is in computer systems, not the required Computer Science; ITIL service lifecycle practices, Agile/Scrum, Python automation, vulnerability assessments and broader project planning are not demonstrated. English and Mandarin proficiency are unverified, and the applicant would need to relocate for onsite work. Found in resume
Missing skills
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| 21 | Khaja M | Meriden, Connecticut | Not a fit | JD-echoA Computer Science bachelor's degree, English fluency, and Mandarin ability are unverified in the supplied resume. Windows/Linux and cloud administration, PowerShell/Python, full service lifecycle management, disaster recovery, and Agile/Scrum delivery lack work-history evidence; the generic endpoint and shipping/logistics bullets closely echo the posting without naming tools or support workflows. Found in resume
Missing skills
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| 22 | Likhitha CH | Champaign, Illinois | Not a fit | JD-echoThe repeated endpoint-support bullets closely echo the posting without concrete tickets, deployments, or endpoint-management systems; those claims need verification. A Computer Science bachelor's degree, four-year minimum, ITIL/service lifecycle practices, shipping-tool support, Windows/Linux administration, vulnerability assessments, and Agile/Scrum delivery management are unverified; English and Mandarin proficiency are also unstated, and onsite work would require relocation. Found in resume
Missing skills
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| 24 | Narsimha Chintakunta | Alpharetta, Georgia | Not a fit | The bachelor's degree is in Information Technology, not the required Computer Science. Shipping/logistics support, PowerShell/Python automation, disaster recovery testing, physical/virtual infrastructure administration, vulnerability assessments, and budget/resource/roadmap ownership are not demonstrated; English fluency and Mandarin ability are unverified. Found in resume
Missing skills
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| 26 | Nitishsai Bachu | Houston, Texas | Not a fit | ITIL lifecycle practices, shipping/logistics support, vulnerability assessments, and Agile/Scrum delivery are not demonstrated; strategic roadmap planning and budget ownership are also unverified. English and Mandarin proficiency and on-call availability are unstated, and the applicant would need to relocate for onsite work. Found in resume
Missing skills
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| 27 | Paul Berkley | Crowley Lake, CA | Not a fit | The work history does not establish ITIL service lifecycle ownership, virtual/cloud infrastructure administration, Linux server management, Python automation, backup/disaster recovery, or vulnerability assessments. Shipping/logistics application support and Agile/Scrum planning and budget ownership are also unverified; English fluency and Mandarin ability are unstated, and the location is outside the San Diego area. Found in resume
Missing skills
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| 29 | Prabudeva V | Chennai | Not a fit | The stated bachelor's degree is in Electronics and Communication Engineering, not the required Computer Science. Work history does not establish ITIL lifecycle practices beyond incident handling and SLA compliance, Linux server administration, logistics tools, Python, disaster recovery, vulnerability assessments, or Agile/Scrum and budget/resource planning; Mandarin and fluent written/spoken English are unverified. Found in resume
Missing skills
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| 30 | Roshini Korada | South Plainfield, New Jersey | Not a fit | The bachelor's degree is in Electrical and Electronics Engineering, not the required Computer Science; completed dated roles establish approximately three years, with additional tenure in the January 2026–present role not quantifiable from the resume alone. ITIL/service lifecycle ownership, broader server and cloud administration, logistics application support, disaster recovery, and Agile/project management are not demonstrated; English and Mandarin proficiency are unverified. Found in resume
Missing skills
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| 32 | Saicharn Reddy | New Jersey, New Jersey | Not a fit | JD-echoThe evidence is primarily application support, not hands-on endpoint and infrastructure ownership; distinctive endpoint, logistics and infrastructure terms appear only in the skills list and receive no credit. A Computer Science bachelor's degree, explicit ITIL experience, English fluency and Mandarin ability are unverified; Agile/Scrum delivery and resource/budget ownership are also not demonstrated. Found in resume
Missing skills
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| 34 | Shalika Reddy | Leander, Texas | Not a fit | JD-echoA Computer Science bachelor's degree, formal ITIL lifecycle experience, English fluency, and Mandarin ability are unverified. Generic endpoint, shipping/logistics, and cloud-server statements closely echo the posting without checkable implementation details; Linux administration, PowerShell, disaster recovery, vulnerability assessments, and Agile/Scrum delivery are not demonstrated. Found in resume
Missing skills
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| 35 | Sreshta Reddy | Lathrop, California | Not a fit | JD-echoThe work history supports network operations more than broad endpoint, server, and cloud administration; the endpoint bullet closely repeats the job description without a concrete example. ITIL service lifecycle ownership, shipping tools, disaster recovery, vulnerability assessments, and Agile/Scrum delivery responsibilities are unverified, as are English and Mandarin proficiency. Found in resume
Missing skills
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| 36 | Sudheesh Sulam | Denton, TX | Not a fit | A Computer Science bachelor's degree and English/Mandarin proficiency are unverified. The work history does not establish shipping/logistics application support, Linux server administration, Python automation, vulnerability assessments, or Agile/Scrum delivery with resource, budget, and roadmap ownership; onsite work would require relocation. Found in resume
Missing skills
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| 37 | Sumanth Ravi | Kirkland, Washington | Not a fit | The bachelor's degree is in Information Technology, not the required Computer Science; the work history also lacks virtual infrastructure, cloud infrastructure management, shipping/logistics support, PowerShell automation, patching, backups, and disaster recovery. ITIL practice, formal problem management, Windows server administration, Agile/Scrum, resource and budget management, and strategic roadmap planning remain unverified, as do English fluency and Mandarin ability; onsite work would require relocation. Found in resume
Missing skills
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| 38 | Teja Patibandla | Austin, Texas | Not a fit | JD-echoThe strongest evidence is network operations rather than broad endpoint and server support; generic Level 1/2 bullets echo the posting without identifying endpoint tools or concrete support cases. A Computer Science bachelor's degree, Linux and virtual server administration, PowerShell automation, shipping tool support, vulnerability assessments, and Agile/Scrum delivery are unverified; English and Mandarin proficiency are also unstated. Found in resume
Missing skills
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| 39 | Tejaswi Boyapalli | Farmington Hills, Michigan | Not a fit | The completed roles total approximately 3.6 years, plus Wells Fargo employment beginning May 2025; no resume as-of date establishes the full tenure. ITIL/service-level management, shipping tools, backup and recovery execution, security assessments, and Agile/Scrum program management are unverified; the bachelor's discipline conflicts between the summary and education section, and English/Mandarin proficiency is unstated. Found in resume
Missing skills
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| 40 | Tejesh Alaparthi | Harrison, New Jersey | Not a fit | The dated completed roles establish about 4.5 years of relevant operations experience, but direct Windows/Linux server administration, backup/recovery ownership, ITIL service-level management, and Agile/Scrum planning and budget ownership are not demonstrated. English and Mandarin proficiency and on-call availability are unverified; onsite work would require relocation. Found in resume
Missing skills
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| 46 | Venkata Satya Manikanta Ravindra Saranapu | Saint Louis, Missouri | Not a fit | A Computer Science bachelor's degree and English/Mandarin proficiency are unverified; only an Information Systems master's degree is listed. Work history does not establish ITIL lifecycle practices, shipping/logistics tool support, Linux administration, Python automation, vulnerability assessments, or the required Agile/Scrum, resource, budget, and roadmap management experience; onsite availability also needs confirmation. Found in resume
Missing skills
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| 50 | Brooke Mccoy | Not stated | Not a fit | The required Computer Science bachelor's degree is still in progress, and the work history does not establish ITIL/service lifecycle expertise or the broader infrastructure, automation, recovery, logistics, and project-management requirements. Relevant tenure is approximately four years but needs exact dates confirmed; English fluency, Mandarin ability, and onsite availability are unverified. Found in resume
Missing skills
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| 56 | Raga Rishitha Dutta | Not stated | Not a fit | The completed dated roles total approximately 2.6 years; the ongoing Truist role starts August 2025, but without a resume as-of date, four years cannot be verified. Broad infrastructure operations, logistics support, recovery, and Agile delivery are not demonstrated; English fluency and Mandarin ability are unverified. Found in resume
Missing skills
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| 59 | Bharath Chidirala | South Bend, IN | Not a fit | The dated history does not establish four years of relevant experience; 2.3 years are calculable from the completed role, and the ongoing role has no resume as-of date. A Computer Science bachelor's degree and English/Mandarin proficiency are unverified; the work history also lacks substantial server, virtual/cloud infrastructure, automation, recovery, logistics, and Agile/project-management evidence. Found in resume
Missing skills
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| 61 | Chetan Pavan Sai Nannapaneni | Boston, Massachusetts | Not a fit | The dated relevant work totals approximately 14 months, below the required four years, and the bachelor's degree is in Electronics and Communication Engineering rather than Computer Science. The work history does not establish ITIL/service lifecycle management or the required breadth of production operations and project management; English fluency and Mandarin ability are unverified. Found in resume
Missing skills
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| 62 | Deekshith Erampally | San Francisco, CA | Not a fit | Four years of relevant experience and a Computer Science bachelor's degree are not established; neither are infrastructure ownership, shipping/logistics support, backup/DR, Python automation or Agile/Scrum project delivery. ITIL lifecycle breadth, vulnerability assessment and budget/resource planning are also unverified, as are written/spoken English and Mandarin proficiency; the stated location would require relocation. Found in resume
Missing skills
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| 64 | Dinesh Koppula | Cleveland, OH | Not a fit | The completed dated role establishes approximately 2.5 years; Ford adds experience from June 2025, but the resume has no dated endpoint to establish a four-year total. A Computer Science bachelor's degree and English/Mandarin proficiency are unverified, while server and cloud infrastructure ownership, automation, recovery, logistics-tool support, and project-management responsibilities are not demonstrated. Found in resume
Missing skills
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| 66 | Hemanth Sai Ram | Atlanta, GA | Not a fit | The history does not establish virtual or cloud infrastructure administration, Linux, scripting, backup/disaster recovery, vulnerability assessments, logistics tools, or ownership of service levels and project resources/budgets. A bachelor's degree in Computer Science and English/Mandarin proficiency are unverified; all listed roles are part-time, and the applicant is outside the onsite area. Found in resume
Missing skills
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| 67 | Hitesh M | Irving, Texas | Not a fit | The bachelor's degree is in Electronics & Communication Engineering, not the required Computer Science; virtual/cloud infrastructure, server administration, recovery, and broader project ownership are not demonstrated. Completed dated roles total approximately 3.17 years, with additional United Airlines tenure since June 2025 not quantifiable without an assessment date; Mandarin ability and written/spoken English fluency are unverified, and relocation would be needed. Found in resume
Missing skills
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| 77 | Suchit S | Chicago, Illinois | Not a fit | JD-echoThe history does not establish four years of core IT support work, ITIL service lifecycle ownership, endpoint fleet administration, or physical infrastructure and server operations. The Banner endpoint-support bullet closely repeats the posting without identifying a ticketing system, fleet, or specific incident; English fluency and Mandarin ability are unverified. Found in resume
Missing skills
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| 79 | Veera Satyanarayana | Texas; city not stated | Not a fit | The bachelor's degree is in Electronics and Communication Engineering, not the required Computer Science; the completed dated role establishes 2.17 years, with additional ongoing experience that cannot be quantified without a screening date. English and Mandarin proficiency are unverified, and the work history does not establish virtual/cloud infrastructure management, Windows/Linux server administration, scripting automation, shipping tools, or the required Agile/Scrum and planning expertise. Found in resume
Missing skills
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Fit is a 1–5 judgment of role fit from the work history, not a hiring decision. Use it to decide where to spend interview time, and have a person review anyone before rejection.
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